Service Robots Are Maturing, And Intelligent Catering Is Just Around The Corner

- Mar 07, 2019-

The AI technology is becoming more mature and mature, and the catering industry has become more and more obvious. The intelligent upgrade of the catering industry has brought catering service robots to great opportunities and challenges.


“In the past, the catering service robot gimmick was bigger than the actual effect. Now, it has really helped the restaurant to reduce costs and increase efficiency. To be a food delivery robot product that allows the restaurant owner to count it, there will be a market.” At the same time, Qinglang Intelligent CEO Li Tong also said: "In 2019, the delivery robots ushered in the golden development period, including Haidilao, Ali, Jingdong, Meituan and other giants have entered the market, their choice, bring high attention to the delivery robot products Degrees, with the demonstration effect of these benchmarking companies, catering service robots will be widely used."


Qinglang Intelligent: nine years of deep catering business



At present, the leader in the field of food delivery robots is Qinglang Intelligent. It has been employed in restaurants in 300+ cities in 29 provinces, municipalities and autonomous regions. The mileage has reached 400,000 kilometers, equivalent to nearly 10 laps around the Earth's equator. It is also the official designated partner of the well-known hot pot giant Haidilao. In the next 5 years, it will cooperate with the wisdom upgrade of the entire Haidilao Group's global stores. In addition, it also cooperates with Meituan Smart Restaurant, Word of Wisdom Restaurant, Wangxiang Garden and Sichuan Xiang The world, Chongqing Gao Laojiu, Fengmao skewers, harvest days and other areas reached deep cooperation.



From the outside, the intelligent peanut feeding robot "Peanut" breaks the humanoid shape, 1.5 meters high and 0.5 meters wide. The open three-layer tray design is equipped with protective panels before and after. In this regard, Li Tong said that this is a comprehensive consideration of the operating environment, user experience, and personnel safety. For example, in a corridor, let two robots pass at the same time, according to the ordinary corridor 1.5 meters wide, deduct the distance between the robot and the wall and the distance between the robots, and finally the robot width should be about 0.5 meters. In addition, we have fully considered the standing position of ordinary adults and the convenience of taking dishes when sitting. In order to prevent accidents from spilling out, we designed front and rear panels to protect personnel.



Key core technology innovations



In addition, in the technology of robot navigation, Qinglang's peanut feeding robot can make the robot work stably and lastingly in complex environment through multi-sensor fusion navigation scheme such as laser radar + depth vision + robot vision. After years of hard work, in addition to restaurants, we can also run smoothly in hotels, business offices and other fields.



In the Haidilao smart restaurant, the delivery robot “Peanut” averages 100趟/day, delivers 150 times a day, and transports nearly 300 trays, completely more than one waiter's exercise! Whether it is the store manager who pursues cost reduction and efficiency, he finally got rid of the fatigue, the clerk who was liberated from the kitchen, or the consumer who came to the card experience, gave wide praise.


Expanding market size, catering service robots welcome opportunities



The China Institute of Electronics estimates that the service robot market in China is US$1.84 billion in 2018, an increase of 43.9% year-on-year, which is higher than the growth rate of the global service robot market. On the other hand, it is facing another intelligent upgrade after the informationization. The traditional industry has also begun to actively seek to integrate with emerging technologies, and the traditional catering industry is also among them. After all, on the one hand, the difficulty of recruiting people in the restaurant and the high cost of labor have always existed. On the other hand, the restaurant has high-frequency mobile demand. The core of the food delivery robot is mobile, coupled with its features of saving money, worrying, saving manpower, gathering popularity, and high efficiency. It can not only attract and retain repeat customers but also truly replace lost employees, greatly improving service efficiency. Naturally become the first choice for the transformation of the catering industry.


The sea fishing meal robot is very popular among customers.



Li Tong said, “The catering industry has many subdivision scenarios, different types of processes, and needs to be integrated with human operations. And Qinglang has already opened up the restaurant business model, and our products are all standard products that can be mass-produced. A universal mobile robot platform with different functional housing structures for different specific scenarios.” In the next three to five years, the application of food delivery robots will become mainstream in the catering industry, and Vision will be in the country. Sales and after-sales services are established everywhere, constantly meeting challenges and constantly breaking through.